Last updated: September 05, 2026
We collect personal information such as your name, email address, phone number, date of birth, PAN, Aadhaar, income details, employment information, and bank account details when you apply for a loan or create an account with us. We also collect information about your device, browser, IP address, and usage patterns when you visit our website.
Your information is used to process loan applications, verify your identity and creditworthiness, communicate with you about your account and our services, improve our products and services, comply with legal and regulatory obligations, and prevent fraud and unauthorized transactions.
We may share your information with credit bureaus for credit assessment, partner banks and NBFCs for loan processing, regulatory authorities as required by law, and service providers who assist us in our operations. We do not sell your personal information to third parties.
We implement industry-standard security measures including encryption, firewalls, and secure socket layer (SSL) technology to protect your personal information. Access to your data is restricted to authorized personnel only.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. Loan-related data is typically retained for a minimum of 8 years as per RBI guidelines.
You have the right to access, correct, or update your personal information. You may also request deletion of your data, subject to legal retention requirements. To exercise these rights, please contact our Grievance Officer.
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through email notification.
If you have any questions about this Privacy Policy, please contact our Grievance Officer at support@finflow.com or call us at +91-9999999999.